[Resolved] Razorpay — Money debited but seller did not receive the money | |
On April 9 2021 I had paid Rs 1329 for my grofer order through Amazon pay. Money got debited from my account. But grofer confirmed they did not get the money. UPI Transaction Id:[protected] Mode amazon pay UPI Paid from Icici bank Paid to [protected]@mairtel Status successful Kindly refund my money at the earliest. Thanks Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 28, 2021 Razorpay Customer Care's response Hi, we would like to help you out. Please drop in a request along with the transaction details and contact details here: https://razorpay.com/support/#request so that we can have a look at it and assist you on the same. Regards, Anirvan | |
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Comments
i was adding money to my 'supr daily' wallet for an order, i did that with paytm app and the upi address where the money was to be sent was showing [protected]@mairtel and then it automatically came back to supr app. it was showing waiting for payment confirmation for a long time. i contacted the app's customer care service and when i ended the call it showed the payment took a long time and something like that and RETRY and the money wasn't sent their.
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