[Resolved]  Razorpay — money debited but ticket not booked irctc - razorpay

Hi team,

Booked ticket on irctc using razor pay amount debited inr 480 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to sya anything as their system is always problematic. Kindly confirm asap as my train is tomorrow.

Rs 480.00 debited from a/c *0678 on 09-08-18 to vpa razorpay. [protected]@hdfcbank (Upi ref no[protected]. Not you? Call on[protected] to report
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Sep 13, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2018
Razorpay Customer Care's response
Hi,

We checked the transaction with UPI reference number[protected] and see that it is an unsuccessful transaction. The amount for the same will be credited back to your account within 7-10 working days. For further details please follow the mail thread with reference number 233347 and we will be happy to assist you.

Regards,
Razorpay
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