[Resolved]  Razorpay — Money debited from my account but not credited to the party account

I had made a payment of Rs. 457 towards dhani loan on 06.01.2022 through razor pay payment screenshot attached FYI, the payment has not been credited to the account nor refunded back or refunded to the dhani wallet. it is almost 13 days today, I have also mentioned UPI transaction ID is[protected], I have contacted the customer care of dhani they have redirected to razor pay as they are not authorized concerns to resolve this issue.

Please not that i have been charged with late payment charges for no fault of mine.
Kindly see that the amount is refunded back immediately or credited to the creditors account.

Kindly treat this as most urgent and rectify.