[Resolved] Razorpay — money deducted from account but showing failed transaction | |
Hello, I tried to book a ticket on 19th august, 2019 with transaction id [protected] on irctc through razorpay and did the payment via google pay. An amount of 3061.80 was deducted from my account however when i open the irctc app it says failed transaction due to no response from bank end. Will my money be refunded and if so by when? Please help me to resolve the issue as soon as possible. Was this information helpful? | |
Aug 20, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Aug 20, 2019 Razorpay Customer Care's response Hi, We see that the IRCTC transaction ID: [protected] is an unsuccessful transaction. Rest assured, you will receive the refund credit in 7-10 working days. You can track the status of the same here: https://razorpay.com/support/#refund Thanks & Regards Team Razorpay | |
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