[Resolved] Razorpay — money deducted from bank account while payment made via razorpay on irctc but ticket not booked | |||
Had tried to book a ticket from MUV to NDLS on 24/02/18 at around 10:10 p.m. Although I made the successful payment through UPI and money was deducted from my bank. But then the IRCTC stopped responding and later I found my ticket in failed booking section reason being "No response from bank". Kindly credit my deducted amount into my bank account or take any other action in this regard as you deem fit in my favour. Thank you. Was this information helpful? | |||
Mar 2, 2018 Complaint marked as Resolved Amount refunded by Razorpay. Verified Support Mar 02, 2018 Razorpay Customer Care's response Hey Yatharth, A refund for the transaction ID [protected] of ₹ 830.00 has been successfully processed from our end on March 1, 2018. For further details, please feel free to write to us at [protected]@razorpay.com. Thanks and Regards, Team Razorpay | |||
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We are unable to locate any transaction at our end with this transaction ID. Kindly drop us a mail to support@razorpay.com with the screenshot of the transaction or UPI reference number if this was a UPI transaction, we will have this looked into and update you on the mail thread.
Thanks and Regards,
Team Razorpay
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