[Resolved] Razorpay — money deducted from bank but ticket not booked and no money received by irctc

Laveshk10

from Noida, Uttar Pradesh

Address:

Ajmer, Rajasthan

Hi team,

Unfortunately i tried to book a irctc ticket using razorpay payment gateway but my money diducted from bank using google pay and no ticket booked.

Upi id :[protected]

Please return my money back as it is hard earned money after diducting all taxes.

Thanks,
Lavesh singhal

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Apr 7, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Razorpay Customer Care's response Hey Lavesh,

We checked the transaction [protected] and confirm that this is an unsuccessful transaction. You will receive the refund for the same within 7-10 working days. The status of the refund can be tracked here https://razorpay.com/support/#refund.

Thanks and Regards,
Team Razorpay