[Resolved]  Razorpay — money deducted from google pay to razorpay but ticket not booked on irctc

I tried to book tickets via irctc on 2nd june, 2019 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

Upi transaction id: [[protected]]
To: irctcc (Razorpay. [protected]@hdfcbank
From: biswajit singh (State bank of india)
Google transaction id: cicagkcquorctw
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Jul 6, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2019
Razorpay Customer Care's response
Hey Vishwa,

We checked the transaction [protected] and see that this is an unsuccessful payment. You should ideally receive a refund for the same within 7-10 working days. The status of your refund can be tracked here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay
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