[Resolved] Razorpay — money deducted no ticket issued

[Resolved] Razorpay — money deducted no ticket issued

R Rakshath kumar from Bengaluru, Karnataka

Was trying to book train tickets and selected razor pay as gateway for Google pay . I have made the payment but no tickets issued . Could not see any failed requests in IRCTC site. This is second time am facing issue . Have lost 1200 INR already and now this time it's 2500. There should be serious problem with Razor pay and Google pay . If something happens deducted money will not be refunded and no information will be sent . My humble request not to use razor pay with Google pay . If error happens you should forget about the money . So bad . Don't know who is going to help now .. +1 photos Was this information helpful? No (0) Yes (0)
Dec 4, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Oct 26, 2019 Razorpay Customer Care's response Hey Rakshath, As conveyed over the ticket ID 1057157, your transaction with UPI ID[protected] is unsuccessful and the refund for the same would be credited to your account within 7-10 working days. You can track the status of your transaction here https://razorpay.com/support/#refund. Do feel free to write back on the same email thread for further queries. Thanks & regards, Team Razorpay
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