[Resolved] Razorpay — money got deducted but irctc app shows transaction failure

 
2 Reviews
India
 ShettyTusharV on Mar 11, 2019
While booking ticket from irctc app i opted for razor pay option for transaction. Money got deducted from razor pay but irctc shows transaction failure "no response from bank". I waited for 10 - 15 minutes thinking response might be slow but then i booked my ticket through debit card.

Also, i have attached my transaction details.

Please, refund the money which got deducted through razor pay.

money got deducted but irctc app shows transaction failure
Complaint marked as Resolved 2019-04-14 05:06:34

Complaint Status


[Mar 11, 2019] Razorpay customer support has been notified about the posted complaint.
Verified Support
Razorpay Customer Care's response Mar 12, 2019
Hey,

We checked the transaction [protected] and confirm that this is an unsuccessful transaction. The amount for the same will be refunded to your account within 7-10 working days. You can track the status of the refund here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Sir I was made DTH recharge thro airtel app.. Rs.305 debited from my SIB account ..but airtel DTH not recharged.. Kindly check and credit that amount.. Of 305

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    Razorpay - money got deducted but irctc app shows transaction failure