[Resolved] Razorpay — money got deducted but irctc app shows transaction failure
ShShettyTusharV on Mar 11, 2019
While booking ticket from irctc app i opted for razor pay option for transaction. Money got deducted from razor pay but irctc shows transaction failure "no response from bank". I waited for 10 - 15 minutes thinking response might be slow but then i booked my ticket through debit card.
Also, i have attached my transaction details.
Please, refund the money which got deducted through razor pay.
Complaint marked as Resolved Apr 14, 2019
[Mar 11, 2019] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, Mar 12, 2019
We checked the transaction [protected] and confirm that this is an unsuccessful transaction. The amount for the same will be refunded to your account within 7-10 working days. You can track the status of the refund here https://razorpay.com/support/#refund.
Thanks & Regards,
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