[Resolved]  Razorpay — money has been deducted from my bank account but ticket not booked from irctc

Hi,

Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.

My email id is [protected]@gmail.com
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Jul 7, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2018
Razorpay Customer Care's response
Hi!

Kindly drop us a mail to [protected]@razorpay.com with the IRCTC transaction ID starting with 10000... and the UPI reference number, we will look into this and update you on the same mail thread at the earliest.

Thanks and Regards,
Team Razorpay
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