[Resolved]  Razorpay — money refund

Address:Nellore, Andhra Pradesh, 524004
Website:Slicepay

I processed through net banking it's suddenly shows session has expired, but money is deducted. Order didn't placed. So can you please say the solution or please refund it, i'm massage there once reference number igaecdtae6. Through the slice pay i processed this transaction. By payment option it shows razorpay, so k mentioned that money is deducted through a reference number igaecdtae6. So can you refund it
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Sep 5, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2018
Razorpay Customer Care's response
Hi !

Kindly drop us a mail to [protected]@razorpay.com with the transaction details or screenshot of the debit and we will be happy to assist you.

Thanks and regards,
Team Razorpay
Complaint comments 

Comments

Still I am not getting my money back.

Razorpay Customer Care's response, Aug 8, 2018
Verified Support
Hi!

We checked the UPI ref no: 816808888196 and see that the refund for this transaction has been successfully processed on 22nd June 2018. Please feel free to write to us at support@razorpay.com for further queries. We will be happy to help you.

Thanks and regards,
Team Razorpay

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