[Resolved]  Razorpay — money refund

Address:627001

Sir, myself sunil krishnan. I have done transaction through razorpayfor paying online passport application of rs.4500 on jan 21, 2019. Before availing the service i have cancelled my appointment with them and they have done the refund via your service. I have already filed grivances regarding this and none responded correctly. Last time a person named vinab gave me the details regarding this and its not satisfiable. Am i able to get my money back or not? If yes is the response, when will i get back?
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Mar 29, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2019
Razorpay Customer Care's response
Hey Sunil,

We have updated you regarding your transaction over the mail thread with reference number 359980. Kindly follow the same for further details.

Thanks & Regards,
Team Razorpay
Complaint comments 

Comments

I am Sanjay. I made a payment of Rs 760.98 for tickets booking on irctc. The payment deducted from bank but not received by the irctc and tickets could not be booked. So, kindly look into the matter and refund the amount deducted.
Transaction related credentials can be taken from the images attached

Thank You

Razorpay Customer Care's response, Feb 19, 2019
Verified Support
Hey Sanjay,

We checked the transaction 100001666050241 and see that the same has been refunded successfully from our end. You can track the status of the refund here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay
I booked an e train ticket from bbsr to anandvihar at 10.19 pm from the IRCTC app using UPI facility by Google pay, but the ammount was deducted and I didn't get any ticket information.please make sure wht the glitch and resolve the problem as early as possible...please send mail regarding the issue and refund the deducted amount ...

Razorpay Customer Care's response, Feb 19, 2019
Verified Support
Hey Dujendra,

We checked your transaction and see that a refund rfnd_BuHVhM4UWWypy6 has been processed successfully against the same. You can track the status of your refund here https://razorpay.com/support/#refund.

Thanks & Regards
Team Razorpay
Respected sir /Mam
I paid my EMI amount through Google Pay to [protected]@hdfcbank money deducted from my bank account but doesn't received by the EMI KrazyBee company. So please complete the transaction or refund money 1300₹ I am requesting to you to respond me soon sir.
Thank you sir.

Akshay Akshuu's reply, Feb 7, 2019
Respected sir,
I paid my EMI AMOUNT through Google Pay to razorpaypg@hdfcbank. The amount doesn't reached to the EMI reciveing company. Please refund the money as soon as possible.
Thank you

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