[Resolved] Razorpay — Not allowing to withdraw money from Razorpay | |||
Dear Sir/Madam, Since 3 months i am trying to contact Razorpay team and asking for solution, but there is no reply from company, I have received 5, 500 INR from my customer for selling digital goods online, and my client has already transfer money to Razorpay, but after that razorpay is asking me to send all private details like, what you are doing in business?, Give clarification in email, and i gave everything, after 15 days still they want more information like write on letter head which is state that how you are selling and method of business and all, i feel like someone inside in razorpay is doing fraud to customer on personal basis, please look into this issue, i know the name of that person which is doing frauds, Mr. Nilanjan is fraud person i have all email copy and proof that razor pay is doing fraud to customer. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Aug 03, 2020 Razorpay Customer Care's response Hi Nirav, We are sorry to hear about your experience. We have arranged a callback regarding your concern and our team shall be reaching out to you at the earliest. Highly appreciate your patience in the interim. Regards, Team Razorpay | |||
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