[Resolved]  Razorpay — Not received products

I ordered my products on 10th March 2020 from the app 'Sell at Cost' and haven't received any products yet..
I ordered few things from this site, Payment of Rs.2024/- was done online through Bhim app .. It's been more than 3 and half months now, haven' t received any products still. From the beginning of time it's shown preparing. Now this 'sell at cost ' app is not opening and Can't even track my products. NowWorst customer service. There is no deliver information... So please refund my amount or please send me my products whatever i chose.. Please solve this problem as soon as possible..
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Aug 11, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2020
Razorpay Customer Care's response
Hi Ambika,

We are sorry to hear this, kindly raise a request on the following link with your query: https://razorpay.com/support/#request along with transaction details and the contact details. We will have this checked and help in sorting this for you.

Thanks and regards,
Team Razorpay
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