[Resolved]  Razorpay — not received products from sell at cost

I ordered few products from sell at cost app. I paid money 2024rs. But still not received any products.. Few days before i complained today 28.062020 one call from phone number [protected].. He told sell at cost razorpay team.. And he told to refund my amount 2024rs.
But he told first install app (Quick support app).. I installed that app.. And next he told open that app and open phonepay app.. Enter your debitcard details.. Same thing i did.. But still not yet refund my amount... I am worried about this phone number.. I think that number is fraud phone number.. So please refund my amount 2024rs. As soon as possible.. Its very big amount to me.. I am very poor condition.. I hope you will refund my amount.. Thanking you