[Resolved] Razorpay — Online Payment done, Service not taken, Amount to be returned back

nitinchawda

from Talegaon Dābhāde, Maharashtra

Address:

Passport India, 72/B, Shivshakti Society-2, Hadanagar, Bhavnagar para, Bhavnagar, Gujarat India - 364003

HI,

I had paid Rs 2999 + Rs 2999 + Rs 2999 = Total Rs.8997 through three transactions on 10th Jan 2021,
Client name is Passport Seva online,
Request for refund
Attached photos for your reference for transactions for Passport application, through Passport Seva online, they have not has not came back with repeated reminders,

Kindly contact on my mobile number [protected] for any further query

Nitin Chawda

+8 photos

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Aug 10, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2021

Razorpay Customer Care's response Hi Nitin,

Thanks for your time on call. As discussed, please get in touch with your issuing bank and file a chargeback. Also, please refer to the detailed email with ticket ID [5132514] and if you have any further concern for us, feel free to revert back on the same email thread. Our team will assist you with utmost priority.

Best,
Anas
Team Razorpay