Razorpay — Only shopping paid , product not received

I have used razor pay to purchase kids clothing in online, now the website is not working, am facing multiple fraud vendors using razor pay as gateway, kindly help to get refund, transaction details mentioned below.
Hi Logesh, thanks for your purchase of Rs. 447.00 from toexsliders! View order (#4129): https://toexsliders.myshopify.com/[protected]/orders/93e2435d9b8954b59edc75d9cc4...⇄

Text STOP to unsubscribe.

ALERT: You've spent Rs.447.00 on CREDIT Card xx9013 at RAZ*preetyfab on[protected]:11:12:46.Avl bal - Rs.68496.00, curr o/s - Rs.69504.00.Not you? Call [protected].