[Resolved] Razorpay — ordered phone from fake website

[Resolved] Razorpay — ordered phone from fake website

2 20rahul from Mumbai, Maharashtra

I have order samsung galaxy m30 from myyphone.com site on 6 march 2019 and i pay through debit card online Rs 13, 490. But still i didn't receive any package or confirmation mail. It's a fake site. It is very huge amount for us to loss. Please refund my money. Complainter-Rahul Garg Order id-#11388 Email- [protected]@gmail.com +2 photos Was this information helpful? No (0) Yes (0)
May 19, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 18, 2019 Razorpay Customer Care's response Hey Rahul, Please provide us with your transaction details along with a screenshot of your bank statement here https://razorpay.com/support/#request. We will check and update you on the same. Thanks & Regards, Team Razorpay
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Neetu jqin

from Dhariwal, Punjab

I made a order on shokin. In on 27 th march, 2019..but I haven't receive any parcel yet.. Repeatingly m calling on numbers given on there site but that too r unreachable..

Razorpay Customer Care's response, Apr 18, 2019

Verified Support

Hey Neetu,

Please provide us with your transaction details along with your bank account statement showing the debit here https://razorpay.com/support/#request so we can get this checked for you.

Thanks & Regards,
Team Razorpay