[Resolved] Razorpay — payment deducted/refund

Nawab86

from Patharia, Madhya Pradesh

Address:

Hoshangabad, Madhya Pradesh, 484001

Dear sir, I'm ashish kumar rohani i have paymented in razorpay to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids transaction id: HDF476BDA6439334B909C838F46BF557B37

Upi transaction id:[protected]

Please check the mistake and refund my amount to my account

Thanking you,
Yours faithfully
Ashish kumar rohani

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Jun 16, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

Razorpay Customer Care's response Hi Ashish,

We checked the transaction with the UPI reference number[protected] and see that it is a unsuccessful transaction. We have updated you the details over the mail with reference 169670. Kindly check and follow the mail thread for further updates.

Best regards,
Team Razorpay