[Resolved]  Razorpay — payment made for irctc ticket booking was not successful

Hi,

I hade made a payment through upi for ticket booking in irctc app. The ticket booking did not happen but the money got debited from my account. Please revert the charges and credit the payment back to my account. Below is the details:
Amount paid - 455
Google transaction id - cicagmconrcluw
Upi transaction id[protected]
Payment date - 6 march 2018 9:08 pm

My contact details:
Mobile number: [protected]
Email id: [protected]@gmail.com
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Mar 27, 2018
Complaint marked as Resolved 
Team connected with me and gave me weekly updates till the money was refunded
Verified Support
Mar 07, 2018
Razorpay Customer Care's response
Hey Narendham,

We have sent you a mail, kindly check and follow the mail thread for any further queries.

Feel free to reach out to us on [protected]@razorpay.com.

Thanks and Regards,
Team Razorpay
Verified Support
Mar 28, 2018
Razorpay Customer Care's response
Hi Narendharm,  

A refund has been successfully processed against this transaction.
We have shared the transaction details over an email to you with the reference number: 164622. In case of further queries, please feel free to write back to us on the same mail thread.

Regards,  
Team Razorpay
Complaint comments 

Comments

After the above complaint raised got a call from [protected] asking for debit card details to transfer the money and he is a fraud trying to transfer money out of my account. Beware of any calls from anyone asking for Debit card details.

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