[Resolved] Razorpay — payment not received
Pune, Maharashtra, India
Pprahul0216 on Jul 18, 2018
I have brought a course worth 15000/- from prepathon on 20th june using RAZORPAY as payment gateway and paid the amount from my account no. [protected] bank of india talegaon dabhade branch which has an entry of : MEDR/ PREPATHON PA/570988 in my passbook . On 6th July they refund me the full amount and their refund id is rfnd_AVtzRCpdLhDkn7 which is successfully credited my account according to them but it is not credited in my bank account .
please look after this issue and resolve it as soon as possible
Complaint marked as Resolved 2018-08-18 04:56:26
[Jul 18, 2018] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response Jul 18, 2018
The refund for: rfnd_AVtzRCpdLhDkn7 of ₹ 15, 000.00 was processed at our end on 6th July, 2018. We have updated you with the refund details on the mail with the ref no: 222953, In case of any further queries regarding refund please revert on the same mail thread.
Thanks and regards,
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