[Resolved] Razorpay — payment not received from medlife which I paid through freecharge via razorpay

kiransv

Address:	560068
Website:	razorpay.com

Hi,

I made Payment through Freecharge via RazorPay for Medlife order (OR1886CB-003A) but they are telling payment is
done while Medlife is denying the same. I have attached screenshots of Email confirmation
from Freecharge and Razorpay for successfull payments.

My registered email id with Freecharge is: [protected]@gmail.com
Order id is: M7312KPRTOHNPI_PAY_A9FDRPAKODS722_1
Transaction id is: M7312KpRTOHNpi_pay_A9fDRPakodS722_1

Payment made from RazorPay gateway of Freecharge to Medlife
Payment Id: pay_A9fDRPakodS722

+3 photos

Was this information helpful?

No (0)

Yes (0)

May 18, 2018

Complaint marked as Resolved

I contacted Medlife again and again and got it resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Razorpay Customer Care's response Hi Kiran,

We see that the payment pay_A9fDRPakodS722 is successful from our end in the favour of Medlife International Private Limited. Kindly contact the merchant, with the above mentioned payment ID, for any service/refund related queries.

Best Regards,
Team Razorapay.

May 18, 2018

Updated by kiransv Thank you i contacted them and its fine now