[Resolved] Razorpay — payment of royal sundaram insurance | |||
Dear team, On 25th october 2019 i have paid my car insurance renewal amount through razorpay(link was sent by royal sundaram).i have used the link and done the payment. I got the payment successful mail but the further process i have not received any call or mail from insurance company. So i request you to kindly refund my money back.please see below my payment details Payment Link from Royal Sundaram General Insurance Co. Limited Payment Link Receipt: VPC[protected] You have made a payment of ₹ 13510 PAYMENT FOR car insurance renewal ISSUED TO satya.[protected]@gmail.com PAYMENT ID pay_DYAFeDk4KUtMlW PAYMENT METHOD Card, XXXX-XXXX-XXXX-5316 AMOUNT PAID INR 13, 510.00 Was this information helpful? | |||
Dec 7, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Nov 06, 2019 Razorpay Customer Care's response Hey, We checked and see that the payment with the ID pay_DYAFeDk4KUtMlW is successful. You can check the status of the same here: https://bit.ly/2DSjy4T Kindly contact the merchant for any service/refund related queries Thanks & Regards, Team Razorpay | |||
1 Comment | |||
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Hi Satyanaraya, we regret the inconvenience caused. We request you to please share your policy/contact details Via Facebook/Twitter or write to us at customer.[protected]@royalsundaram.in so that we can look into the issue.
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