[Resolved] Razorpay — payment successful on phonepe upi but irctc has not received the amount of ticket status not booked | |
I tried to book my flight tickets on irctc via phone pe. money deducted (4920.8 rs) from phone pe app but on irctc status showing ticket not booked. So i request please kindly provide me refund as soon as possible. I am attaching here both side screenshots. (Screenshot of phone pe app and irctc) date of booking :- 3rd oct 2018 my mobile no :-[protected] email id :- [protected]@gmail.com Was this information helpful? | |
Nov 12, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Oct 09, 2018 Razorpay Customer Care's response Hi Agni, We checked the transaction [protected] of made on 3rd Oct, 2018 and see that this is an unsuccessful transaction. You will receive the refund for the same in 10 working days, failing which please write to us on: https://razorpay.com/contact/ and we will be glad to have it looked into. Thanks and Regards, Team Razorpay | |
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