[Resolved]  Razorpay — payment successful on phonepe upi but irctc has not received the amount of ticket status not booked

I tried to book my flight tickets on irctc via phone pe. money deducted (4920.8 rs) from phone pe app but on irctc status showing ticket not booked.
So i request please kindly provide me refund as soon as possible. I am attaching here both side screenshots. (Screenshot of phone pe app and irctc)
date of booking :- 3rd oct 2018
my mobile no :-[protected]
email id :- [protected]@gmail.com
+3 photos
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Nov 12, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
Razorpay Customer Care's response
Hi Agni,

We checked the transaction [protected] of made on 3rd Oct, 2018 and see that this is an unsuccessful transaction. You will receive the refund for the same in 10 working days, failing which please write to us on: https://razorpay.com/contact/ and we will be glad to have it looked into.

Thanks and Regards,
Team Razorpay
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