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[Resolved]  Razorpay — pending from bank end

I have booked a train ticket. Money paid using upi but status is 'pending from bank end'
Train: pending from bank end
From: pune jn (Pune) 22 nov 2019
Vikalp status: no
Boarding station: pune jn (Pune)
Booking date: 18 nov 2019
Quota: general
Date of boarding: 22 nov 2019 00:00 hrs
Please let me know what all i can share. Or will it get cancelled automatically?
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Dec 20, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2019
Razorpay Customer Care's response Hi,

Please write to us at: https://razorpay.com/support/#request with your transaction details and our team will assist you at the earliest.

Thanks and Regards,
Team Razorpay
Complaint comments 
2 Comments

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Comments

I was booking my ticket for pnbe to bbs,
I paid through Google Pay app amount to be paid was deducted from my account.
But ticket was not booked .
Below are the screen shots.

Reply
Razorpay Customer Care's response, Nov 25, 2019
Verified Support
Hi Anshuman,

We see that the IRCTC transaction with the txn ref: 100002152036839 is an unsuccessful transaction. Rest assured, you will receive the refund credit in 5-7 working days. You can check the status of the same here: https://razorpay.com/support/#refund

Thanks and Regards,
Team Razorpay
Sir
Unknown person call me and I gave OTP by mistake.my 700000 rs (seven lakh) he unauthorised transfer from my sbi account to your site Razor Pay site.sir I request you please stop transfer money to that unknown person.
My mobil no [protected]
thanks
Reply
Razorpay Customer Care's response, Nov 27, 2019
Verified Support
Hi Hemlata,

We would like to investigate this. Please provide us with your transaction details here: https://razorpay.com/support/#request

Thanks and Regards,
Team Razorpay

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