[Resolved] Razorpay — pending of rs-760 for train ticket

Gopi Tudu

from Vadodara, Gujarat

Address:

769043

I have made a payment in the IRCTC app through Razorpay for one ticket in train no-12834 HWH- ADI Exp on 05/10/2018 at 20:44:41pm in the name of Anadi Mondal from Howrah to Ahmedabad.The transaction was done through UPI BHIM.The money has been debited from my account but booking has not been comformed because the payment is pending on your end I.E at the end of Razorpay.Please refund my money as soon possible

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Oct 14, 2018

Complaint marked as Resolved

IRCTC Ticket booking through razorpay Transactionn Id of UPI BHIM-827820224711 amount de bited but ticket not booked Mobile no-7006575902 email [email protected]

Razorpay customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2018

Razorpay Customer Care's response Hi Gopi,

We checked that a refund for UPI reference no.[protected] has been initiated on 10th Oct, 2018. You can also check the status of your transaction over: https://razorpay.com/contact/#refund. For any further queries, feel free to write to us over the contact form https://razorpay.com/contact/#request and we will get back to you at the earliest.

Thanks and regards,
Team Razorpay