[Resolved] Razorpay — phone ordered via myyphone.com

[Resolved] Razorpay — phone ordered via myyphone.com

V vsreekumar123 from Ernakulam, Kerala

I ordered a phone via myyphone.website - the payment went through to the merchant but I didn't get any confirmation for the order. The support email address and the phone number registered are all fake. On further analysis this looks like a fake site using Razor Pay. Please help at the earliest. Details given below Date of transaction:[protected] SBI Debit Card Amount Debited: Rs16490 POS 38R01443 at RAZ*RedChilliPhone Txn#[protected] Website: https://myyphone.com Order ID: 13128 Was this information helpful? No (0) Yes (0)
Apr 29, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Mar 28, 2019 Razorpay Customer Care's response Hi Kumar, Please write to us at: https://razorpay.com/support/#request with the transaction details and we'll have this looked into at the earliest. Thanks and Regards, Team Razorpay
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Comments

Fajal khan

from Amod, Gujarat

My order not delivered please return my money

Razorpay Customer Care's response, Apr 3, 2019

Verified Support

Hey Fajal,

Please provide us your transaction details here https://razorpay.com/support/#request so we can check and update you on the same.

Thanks & Regards,
Team Razorpay