[Resolved] Razorpay — railway ticket booking

[Resolved] Razorpay — railway ticket booking

S Sujit7mandal from Bhubaneshwar, Odisha

I tried to book a ticket on irctc app using upi through my phone pay upi id for sealdah to new jalpaiguri then a request received for the same from [protected]@hdfcbank instantly and i proceed for the same and money ₹350 debited from my bank account but the ticket is not booked on date 15/10/2018 by upi ref no hdf375fd457f73d4918b[protected]a5de77. Please resolve my problem asap. +1 photos Was this information helpful? No (0) Yes (0)
Jul 23, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Razorpay Customer Care's response Hi Sujith, We checked the payment associated with the UPI reference number[protected] and confirm that it was unsuccessful. Please note that you will receive the credit in your account within 7-10 working days automatically. In case of further queries please write to us on [protected]@razorpay.com and we will be happy to assist you. Thanks and Regards, Team Razorpay
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Comments

aditya_shenvi

from Kolkata, West Bengal

Dear Razorpay Team, I tried to Book Train Ticket from Bangalore to Mysore on 12/6/2018 through IRCTC Connect App & use Razorpay Bhim Upi for my transaction. It failed thrice.280*3=840 rs was withdrawn from my account. Please help me in getting back the money. Please do the needful at the earliest

Razorpay Customer Care's response, Aug 8, 2018

Verified Support

Hi!

We checked the txn id: 100001306294979 and see that the refund for this transaction has been successfully processed on 17th June 2018. Please feel free to write to us at support@razorpay.com for further queries. We will be happy to help you.

Thanks and regards,
Team Razorpay