Razorpay — railway tickets

Address:462038
Website:Raz*razorpay Software P

Dear sir, /madam
I request that i have booked the railway tickets pnr no. [protected] (Copy of ticket enclosed) through credit card irtc website payment raz*razorpay software p and this ticket was cancelled by me on 10/04/2018 (Copy enclosed) but still today i have not received the refund. Kindly do the needful action at the earliest.
Transaction id:[protected] pnr no [protected] train no./name:12626 / kerala express
Date of journey:11-jun-2018 date of boarding:11-jun-2018 class:third ac (3a)
From:bhopal jn (Bpl) to:chengannur (Cngr) boarding:bhopal jn (Bpl)
Resv upto:chengannur (Cngr) quota: general (Gn) date of cancellation:10-apr-2018 16:25:21 hrs
Ticket type: e-ticket cancellation id:[protected]

Sl no. Name age gender status cancellation date
1 miny mole ad 48 female cancelled 10-apr-2018 16:25:21 hrs
2 nitin mathew 19 male cancelled 10-apr-2018 16:25:21 hrs

[protected] 10-apr-2018 [protected]
Cancelled 4120.0 3740.0 rzp refunded 11-apr-2018
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Verified Support
Apr 17, 2018
Razorpay Customer Care's response
Hi Miny,

Please share with us your transaction ID, UPI reference number i[censored]PI mode of payment was used and a screenshot of your transaction by writing to us on [protected]@razorpay.com, we will be happy to assist you.

Thanks and Regards,
Team Razorpay
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