[Resolved] Razorpay — razorpay - fraudulent merchant | |||||
I placed an order of inr 25195 on a website called www.thedehihaat.com, and after i placed the order i was directed to razorpay gateway so it seems pretty trusted cause i'm paying from razorpay gateway so paid the money. After i paid the money their is no confirmation of order invoice has been given. After that i googled and got to know that it's a fraud website. I complained for an dispute to razorpay. It's been a week and there is no sign of money refund. I'm too worried about my money now cause it's pretty lot of money and the merchant is not responding any emails. And also maybe the email is also fake cause emails are delivering to the merchant. The transaction id is[protected] To - [protected]@icici Google transaction id - cicagkcbh4_0nw Was this information helpful? | |||||
Apr 18, 2020 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Mar 18, 2020 Razorpay Customer Care's response Hi, We have received your request and are actively working on the same. Please do expect an update on the on-going email thread with the ticket ref: 2303009 at the earliest. Appreciate your patience while we get this sorted for you. Thanks & Regards Team Razorpay | |||||
1 Comment | |||||
Comments
56%
Complaints
3544
Pending
177
Resolved
1903
View all 3544 Razorpay reviews & complaints
Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
View all Razorpay contact information
This mai paying last emi pending for.2500rs total amount.
This soft copy is sand me and balance payment after deposit
This tem is last time a chitting a taking the payment deposit after not sand soft copy Satalment
Quek reply 2 me
We are sorry to hear about your experience. Kindly help us with your contact and transaction details here: https://razorpay.com/support/#request and we will get back to you at the earliest.
Thanks and Regards,
Team Razorpay