[Resolved] Razorpay — razorpay - irctc money deducted but ticket shows pending from bank. (bhim)

[Resolved] Razorpay — razorpay - irctc money deducted but ticket shows pending from bank. (bhim)

A athreyaabhijith from Mumbai, Maharashtra

Booked railway ticket through irctc app. Amount - 590.00. Used razorpay bhim upi to pay. Money got debited but ticket status shows pending from bank. Date of booking - 26th dec 2018 Transaction id (Irctc) - [protected] Upi transaction reference[protected] Why does razorpay fail like this? Kindly resolve this at the earliest. Please let me know if you need further details. Was this information helpful? No (0) Yes (0)
Jan 18, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Dec 28, 2018 Razorpay Customer Care's response Hi, We checked the transaction [protected] and see that it is an unsuccessful transaction. You would ideally receive a credit for the same within 7-10 working days. We have also updated you with the details over the mail thread with ref: 324665. Please revert on the same for any further queries and we would be happy to assist you. Regards, Team Razorpay
2 Comments	Share
Submit Close

Related Razorpay reviews

View all 3544 Razorpay Reviews

Comments

y seshapani

from Visakhapatnam, Andhra Pradesh

Ihave ordered one dressfor the amount of 549rs in https://Avoonik.com on[protected].
My order status is still 'processing' and i have not received any shipping and tracking details from them. I have paid money on October 31 its been a month nearly, I have waited for the order to be delivered. Kindly help me to refund my money please

Razorpay Customer Care's response, Jan 1, 2019

Verified Support

Hi,

We checked that payment: pay_BFwwQblQPHIDYa for the amount of ₹ 549.00 is successful towards the merchant. In case of further queries please raise a request here https://razorpay.com/support/#request and we will get back to you at the earliest.

Thanks and regards,
Team Razorpay

Atlyyy

from Yadgir, Karnataka

I had booked an IRCTC train ticket through Razorpay via transaction Id [protected] but the ticket was not booked. The status in IRCTC is 'no response from bank.' However the amount was debited from my account. Please provide the refund.

Razorpay Customer Care's response, Jan 1, 2019

Verified Support

Hi,

We checked the IRCTC txn id: 100001573770626 and see that the refund has been successfully processed on Dec 16th. You may check your IRCTC txn status here on this link - https://razorpay.com/support/#refund with the IRCTC txn id.

Thanks and regards
Team Razorpay