[Resolved] Razorpay — razorpay - money debited without confirming payment | |
Hi, I made a payment using razorpay / paytm upi on armaf.co.in. Due to a technical failure, my money was debited but razorpay did not complete the payment on the merchant website and i was left with no order confirmation. Please refund my money. I raised a ticket for razorpay but have received no meaningful update. Please see attachments. Ticket 572885. Was this information helpful? | |
Jun 25, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jun 25, 2019 Razorpay Customer Care's response Hi Soumitro Burman, We have updated the status of your query on the ticket with the reference no: 572885. Feel free to write back to us for on the same email thread for further assistance . We would be glad to help you with the same. Thanks and Regards, Team Razorpay. | |
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We checked with the ref no: 100001898175498 and see that it has been successfully refunded on 24th June 2019. You will receive the credit for the same within 5-7 working days. You may track your status of refund here: https://razorpay.com/support/#refund
Thanks and Regards,
Team Razorpay