[Resolved] Razorpay — razorpay - money debited without confirming payment
SoSoumitro Burman on Jun 22, 2019
I made a payment using razorpay / paytm upi on armaf.co.in.
Due to a technical failure, my money was debited but razorpay did not complete the payment on the merchant website and i was left with no order confirmation.
Please refund my money. I raised a ticket for razorpay but have received no meaningful update.
Please see attachments. Ticket 572885.
Complaint marked as Resolved Jun 25, 2019
[Jun 23, 2019] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, Jun 25, 2019
Hi Soumitro Burman,
We have updated the status of your query on the ticket with the reference no: 572885. Feel free to write back to us for on the same email thread for further assistance . We would be glad to help you with the same.
Thanks and Regards,
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