[Resolved]  Razorpay — razorpay money deducted but irctc website shows pending from bank end

Address:400076
Website:IRCTC

Booked ticket on irctc using razor pay amount debited inr 2062.29 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking.

Upi reference number[protected]
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Dec 13, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
Razorpay Customer Care's response
Hi Shruthi,

We checked the UPI Reference number:[protected] and see that the transaction was unsuccessful. Rest assured, you will get a refund in 7 - 10 working days.

Thanks and Regards,
Team Razorpay
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