[Resolved] Razorpay — razorpay - money deducted for google pay account in irctc ticket not booked

[Resolved] Razorpay — razorpay - money deducted for google pay account in irctc ticket not booked

M Madhuri Koganti from Mumbai, Maharashtra

Tried booking tatkal ticket on 26th september 2019, using google Pay. Money was deducted, google pay shows that the payment is completed, but irctc showed that there is no response from bank and is failed transaction, ticket not booked. Waited for 3 working days but money is not refunded to my account. Please find the screenshots for your reference, and do needful as soon as possible. +3 photos Was this information helpful? No (0) Yes (0)
Nov 1, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Oct 01, 2019 Razorpay Customer Care's response Hi Madhuri, Kindly write to us with your queries and transaction details here:https://razorpay.com/support/#request and we will get back to you on the same at the earliest. Thanks & Regards, Team Razorpay
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