[Resolved]  Razorpay — razorpay razorpay - irctc bhim system ticket refund not received even after 30 days

Address:392001

I booked a train ticket on 14.04.2018 worth rs 1855 by using irctc connect app and paid the amount using razorpay-upi. The ticket was booked but for some reasons i have cancelled the ticket on 01.05.2018 and it's been 30 days and refund amount hasn't received to my respective bank (State bank of india). Irctc is showing that the amount refunded to razorpay on 02.05.2018.
Please solve issue asap

Cancelled date : 01.05.2018
Cancellation id[protected]
Upi ref[protected]th feb 2018)
Upi id - [protected]@upi
Irctc refund date : 02.05.2018
Waited refund amount - rs 1790
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Jul 9, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Jun 01, 2018
Updated by Soumy Ladha
Refund Image

Verified Support
Jun 02, 2018
Razorpay Customer Care's response
Hi,

We see that your refund has been processed as on 4th March 2018. The same has been updated on mail with ticket reference 166538. Please follow the mail thread and write back to on the mail thread for further assistance.

Regards,
Team Razorpay
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