[Resolved]  Razorpay — razorpay upi payment failure in irctc app

Address:Bangalore, Karnataka, 560076
Website:RazorPay

Dear razorpay,
While trying to book train tickets on 11-june-2018 in irctc app, i used upi & razorpay payment option. However, money was deducted from my bank and was not credited to irtc. As a result, tickets were not booked and i got a failed transaction confirmation from irctc. Please refund my money asap!! Here are the transaction details
Date:[protected]
Transaction id:[protected]
Upi reference: upi/[protected]/razorpay/[protected]@hdfcbank/
Amount: 370/-
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Jul 30, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2018
Razorpay Customer Care's response
Hi Deepak,

We checked the transaction with UPI ID[protected] and see that this is an unsuccessful transaction. If there has been a debit for this transaction, the amount will be credited to your account within 10 working days. For more details, please drop us a mail to [protected]@razorpay.com and we will happy to assist you.

Regards,
Team Razorpay
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