[Resolved]  Razorpay — refund for failed irctc transaction 1 month old not credited

Dear sir,
I was booking train ticket from hyderabad deccan to habibganj for date 18.02.2018 and payment done from
Bhim app through rajorpay. Money of rs. 1455 got debited from account but transaction failed. Also
Checked in booked ticket history but transaction failed showing for transaction id: [protected].
Please refund my money of rs 1455 debited through bhim app. It is 1 month now still i've not got refund

Detail of razorpay transaction:

Transaction id :[protected]
Date:11.02.2018
Time:03:20:22
How can be transaction be approved 2 days later (On 14.02.2018)

Remarks: irctc mobile

Detail of irctc transaction

Transaction id: [protected] train no./name: 12721/nizamuddin exp date of booking: 11-feb-2018
Date of journey: 18-feb-2018 date of boarding: 18-feb-2018 date of arrival: 19-feb-2018
From: hyderabad decan (Hyb) to: habibganj (Hbj) boarding at: hyderabad decan (Hyb)
Resv upto: habibganj (Hbj) quota: general (Gn) class: sleeper class (Sl)
Payment status: payment failed bank name: razorpay reservation status: not booked
Transaction amount:1455.0 no. Of adults: 2 no. Of children: 1
Ticket type:e-ticket

Thanks & regards
Avinash sharan
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Apr 17, 2018
Complaint marked as Resolved 
Mar 11, 2018
Updated by avinash 2018
it's 1 month now still waiting for amount to be credited back to my account
Verified Support
Mar 13, 2018
Razorpay Customer Care's response
Hi Avinash,

We updated you with the details in regards to this. Kindly follow the mail thread with reference number 166082 for further details.

Thanks and Regards,
Team Razorpay
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