[Resolved] Razorpay — refund issue | |
Dear sir, I have tried serval time to book premium tatkal ticket on 5th September 2018 from MVU to NDLS.After deduction of my money for the same i.e Rupees 1955, I didn't get my money or confirm ticket . Transaction no - [protected] I had also tried to book with net banking on same date and Rupees1967.48 was deduct for the same but money was refunded.But for the transaction made with card details, refund of Rs.1955 is still due. As per conversation with IRCTC Customer care this was settlement failed transaction for which no amount was deducted from irctc end. More details of that transaction is attached here with for your kind consideration. Thanks & Regards Preeti kumari Was this information helpful? | |
Oct 26, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Sep 22, 2018 Razorpay Customer Care's response Hi Preeti, We checked our logs and see that the transaction [protected] was successfully refunded on Sept 10th, 2018 from our end. For further details, please reach out to us on https://razorpay.com/contact/ and our team will be happy to assist. Thanks and regards, Team Razorpay | |
Add a Comment | |
56%
Complaints
3543
Pending
177
Resolved
1903
View all 3543 Razorpay reviews & complaints
Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
View all Razorpay contact information
Post your Comment