[Resolved] Razorpay — (refund my money) money deducted from my account but irctc ticket not booked
R B C ROAD DUM DUM KOLKATA-700028, Kolkata, West Bengal, India
LLalBimal on Mar 19, 2019
On 19th april 2019 i tried to book online ticket from kolkata to azamgarh (Koaa to amh) using irctc mobile app.
The payment was attempted using upi address linked to my bank. (Facilitated by razorpay)
The payment seemed to be successful as the amount was debited from my bank account.
However no ticket got booked.
So hence requesting you to kindly help and coordinate in order to refund my amount as soon as possible.
Complaint marked as Resolved 2019-04-22 11:41:53
[Mar 19, 2019] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response Mar 21, 2019
We see that you have raised a request regarding your query. Kindly provide us with the requested details on the email thread with the ticket ref. 424532 so that we can have this checked and update you regarding the same at the earliest.
Thanks and Regards,
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