[Resolved] Razorpay — refund not credited | |||
Hi I have made transactions of amount rs 745 for booking train ticket using upi from irctc on july 16th. But train cancled 24th august 2018 and when i checked on irctc - i am finding that they have refunded through razorpay rs.745 but still not credited my bank account. Please try to resolve the issue as soon as possible and initiate the refund Transaction id: [protected] Pnr: [protected] Settlementid [protected] Upi transaction i'd - hdf292464ac226a456db13f15bc32e46793ctual Refund date 25-aug-2018 Rfnd type refund for cancellation Bank rfnd txn id - rfnd_aplq2yqyo1rsxd Was this information helpful? | |||
Nov 24, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Oct 19, 2018 Razorpay Customer Care's response Hi Wilson! We checked the refund id: rfnd_aplq2yqyo1rsxd and see that refund was initiated on 25th Aug, we have also updated you on the mail with the ref no: 269750, kindly check and revert on the same mail thread. Thanks and regards, Razorpay | |||
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UPI transaction id[protected]
Please drop in your transaction details here on this link along with a screenshot of the debit- https://razorpay.com/contact/#request, we shall have this forwarded to our concerned team and get back to you at the earliest.
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