[Resolved] Razorpay — refund not processed | |||
They have told me a refund initiated by them on aug 28 2019 of amount 504 to my sbi credit card. But refund is not processed till now. The refund is initiated by shuttle. Already i have connected to them and they have ask me to connect with charge back team of sbi. But sbi charge back team confirm me that they have not recived the refund. I have drop multiple mails to sbi and razorpay but not get any positive answer. I am unable to understand where is my money gone? Was this information helpful? | |||
Nov 16, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Oct 09, 2019 Razorpay Customer Care's response Hi, We have updated the status of your query on the email thread with the ticket reference number: 914495. Feel free to write back to us for further queries, we will be glad to assist you with the same. Thanks & Regards, Team Razorpay Verified Support Oct 15, 2019 Razorpay Customer Care's response Hi, We have updated the status of your query on the email thread with the ticket reference number: 914495. Feel free to write back to us for further queries, we will be glad to assist you with the same. Thanks & Regards, Team Razorpay | |||
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