[Resolved] Razorpay — refund not received

looters junction junction

from Siliguri, West Bengal

Address:

742101

Hi
I have made transactions of amount rs 404 for booking bookmyshow using upi on 10th oct - i am finding that they have refunded through razorpay rs.404 but still not credited my bank account. Please try to resolve the issue as soon as possible and initiate the refund.

Refund reference no - rfnd_b85v2sboug0i7s

Ticket id - 278640

Email id - [protected]@gmail.com

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Nov 22, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Razorpay Customer Care's response Hi Ruhul,

We are checking the status of the refund with our partnered banks. We will keep you updated on ticket with reference number: 279421 once we get a revert from them, your patience is highly appreciated.

Regards,
Team Razorpay