[Resolved] Razorpay — refund on failed transaction (irctc)

[email protected]

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400706

Hi razorpay,

I have tried to book a ticket on 21 dec 18 from irctc app through razorpay gateway. My transaction id [protected] got failed &ticket not booked but money got deducted from my account.

Please check &advice when i can get my refund back as already 7 days had completed. Your earliest response is highly appreciated

Regards
Pankaj

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Feb 1, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2019

Razorpay Customer Care's response Hey Pankaj,

We checked the IRCTC txn id: [protected] and see that the refund has been successfully processed on Dec 16th. You may check your IRCTC txn status here on this link - https://razorpay.com/support/#refund with the IRCTC txn id.

Thanks and regards
Team Razorpay