[Resolved] Razorpay — regarding refund of irctc ticket

somnath sonawane

from Raipur, Chhattisgarh

Address:	Bangalore, Karnataka, 560030
Website:	www.razorpay.com

Dear sir as i booked ticket from bhim app through razorpay. The ticket is not booked and refund till date not credited to my bank account. While communicating with razorpay gives feedback that refund initiated at 11march but so much awaiting till date refund not credited.. Worst and frustrated experience from razorpay. Just holding money and not refunding back. Pls help the needful and find attached file.

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Mar 27, 2018

Complaint marked as Resolved

Refund credited thanks for consumer complaint website

Razorpay customer support has been notified about the posted complaint.

Mar 22, 2018

Updated by somnath sonawane First mob. No. is saying wrong no. second not working third toll free saying we have ue phone no. we will call back.worst and frustrated experience RAZORPAY

Verified Support

Mar 23, 2018

Razorpay Customer Care's response Hi Somnath,

We have updated you over mail with regards to this issue . Please follow the mail thread with ticket reference #167131 for further details.

Also, we regret the inconvenience caused to you. Currently we do not have a toll free number that you can reach out to us on. If you wish to connect with us on call, please provide your contact details on the same ticket and our team will get in touch with you.

Thanks and Regards,
Team Razorpay

Mar 24, 2018

Updated by somnath sonawane I do not want ticket reference. I want refund.all details are attached why ur giving ticket reference.Just refund my amount which as per ur communication initiated at 11 march.and will process 5 to 7 days.now 14 days over.till not getting refund.That's it.

Mar 26, 2018

Updated by somnath sonawane When did I get my refund ???? From 6 the march not getting money back.. where is problem.So frustrating customer..

Mar 27, 2018

Updated by somnath sonawane Now Don't try with ROZORPAY

Verified Support

Mar 27, 2018

Razorpay Customer Care's response Hi Somnath,

The refund has been successfully processed and we have updated you regarding the same on the mail thread with ticket reference #167131. Kindly check the same.

Thanks and regards,
Team Razorpay