[Resolved] Razorpay — regarding transaction failure
JaJai121299 on Aug 11, 2018
I had already posted a complaint few days ago about my money which deducted from my account when i tried to book tickets from irctc. I tried to book tickets from upi and payment gateway was razorpay and they told that money will be refunded between 7-10 working days but but it's going to happen more then 10 days and money has not refunded by them. So i want to say that refund my money in my account soon because it's already very late.
Complaint marked as Resolved Sep 14, 2018
[Aug 12, 2018] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, Aug 14, 2018
We see that the transaction ID [protected] was a failed transaction as such the amount is not credited to us and the transaction ID [protected] was an unsuccessful transaction.
As there has been a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days.
Feel free to drop us a email to email@example.com for further details, we will be glad to help.
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