[Resolved]  Razorpay — status of money deducted for rail tickets on irctc

On 18th october, 2019; i booked 2 tickets of ac chair car class in train no.12010-shatabdi express from anand to surat. The amount of 1055.40/- was deducted from my account through google pay four times. None of the time, tickets got booked. Now, my deducted amount is not being refunded till date.

The transaction ids are as follows:

Transaction id: [protected]
Transaction id: [protected]
Transaction id: [protected]
Transaction id: [protected]

Kindly initiate refund of the deducted amount for these failed 4 transactions.
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Dec 16, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2019
Razorpay Customer Care's response
Hi,

We checked our logs for IRCTC transactions id [protected] and [protected] and we confirm that both the refunds have been successfully processed on 23rd Oct, 2019. You will receive the refunds credit in your account within 7-10 working days. You can track the status of the refund here:
https://razorpay.com/support/#refund

Thanks & Regards,
Team Razorpay
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