[Resolved] Razorpay — transaction done through upi for irctc but ticket not booked | |||
Hie, Today i booked ticket from my irctc account using your payment gateway through my upi. Transaction has been deducted from my upi account but ticket has not been booked as transaction has been declined from your side. Please look at the matter and refund my deducted amount. My mobile number is [protected] and email id is [protected]@gmail.com. Payment was made from my upi account of 2691₹ to [protected]@hdfcbank. Was this information helpful? | |||
May 21, 2018 Complaint marked as Resolved Till now no steps Razorpay customer support has been notified about the posted complaint. Verified Support May 22, 2018 Razorpay Customer Care's response Hi Debesh, We checked the UPI reference no.[protected] and see that it was an unsuccessful transaction. For further details, kindly follow the mail thread with ref 197125 and feel free to write back to us on the same mail thread for further queries. We will be happy to assist you. Best Regards, Team Razorpay | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
3544
Pending
177
Resolved
1903
View all 3544 Razorpay reviews & complaints
Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
View all Razorpay contact information
We checked the txn ID: 100001273614829 and see that a refund rfnd_AEZr7YIAptHoTN has been processed for this on 23rd May, 2018. For further details on the refund, please drop us a mail: support@razorpay.com and we would be glad to assist.
Regards,
Team Razorpay