[Resolved] Razorpay — transaction failed

Saket Rai

from Delhi, Delhi

Address:

New Delhi, Delhi, 110009

I have paid for irctc rail connect via razorpay gateway and selected upi. Then rs 490 have been paid from my account to upi/[protected]/[protected]@hdfcbank by this details on 13 dec but irctc did not recd the payment. Please process the refund immediately.

I have checked my irctc login and the booking details for payment made above are not appearing.

+2 photos

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Jan 18, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2018

Razorpay Customer Care's response Hi Saket,

We checked the transaction ID: [protected] with the reference number[protected] and see that this is an unsuccessful transaction. The same will be auto-refunded to your account in 7-10 working days. You may check the status of your transaction over here: https://razorpay.com/support/#request.

Thanks and regards,
Team Razorpay