[Resolved] Razorpay — transaction pending from bank end

rasika17

Address:

Mumbai City, Maharashtra

Booking transaction id - [protected]
Irctc booking from cstm to sangmeshwar of mandovi express on 28 march 2019

Neither ticket booked nor cancelled. How do i know if ticket is going to get booked or transaction will be cancelled?
Should i book ticket again? What about this transaction? Pending status gets cancelled or confirmed?
Please reply urgently as i need to book the tickets urgently..
Thanks,
Rasika

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Apr 20, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Razorpay Customer Care's response Hi Rasika,

Please write to us at: https://razorpay.com/support/#request with the transaction details and our team will have this looked into at the earliest.

Thanks and Regards,
Team Razorpay