[Resolved] Razorpay — while booking on irctc, money got debited from my account but it still says pending from the bank end on irctc | |
On 26th aug, whilst booking a ticket on irctc, the amount (₹530.49) has been debited from my account and there is no confirmation for ticket. Please check at your end whether the money has been processed for my ticket. Kindly check and revert at the earliest. And it shows pending from the bank end on irctc. Upi transaction id:[protected] Date of booking: 26 aug 2019 Please revert back at the earliest. Was this information helpful? | |
Sep 28, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 Razorpay Customer Care's response Hi, We see that the IRCTC transaction ID: [protected] is a failed transaction. Rest assured, you will receive the refund credit in 7-10 working days. You can check the status of the same here: https://razorpay.com/support/#refund. Feel free to write to us at: https://razorpay.com/support/#request for any further queries and we'll be happy to assist you. Thanks and Regards, Team Razorpay | |
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With regards to your query, we have updated you on the E-mail with reference: 701155. Kindly follow the same mail thread for further queries and we will be glad to assist with the same.
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